May the force be with you: Successful change management in the age of the customer

The transformation towards customer focus is one of the toughest management challenges a company can undertake. In this paper we share some lessons learned for a successful journey. In fact, change management is not difficult – it’s just hard work.

In this white paper we present insights and an approach for a successful change journey.

Download the full PDF here

The white paper is written by Peter Nordström, Senior Partner at Differ, with extensive experience from large transformation initiatives

Peter Nordström

Peter Nordström

0736-88 96 36 peter.nordstrom@differ.se